Dataflow Sustainment Engineer Level 2

• Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
• Manage IT system infrastructure and any processes related to these systems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution of cross-domain solutions.
• Provide problem identification, diagnosis and resolution of problems.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Provide support for the system and hardware problems and remains involved in the resolution process.
• Assist with any ticket that is escalated from Tier 1.
• Create new documentation for repeatable solutions for Tier 1.
• Update scripted responses.
• Analyze quarantined data for determination of cause.
• Document tickets with details.
• IAVA Patch systems at each security domain.
• ReRoute NiFi Data Flows around a system blockage.
• System backup restore.
• Document all changes to systems.
• Close or escalate tickets.

• Current Top Secret/SCI w/Polygraph
• Certification DoD 8570 Compliance IAM Level 1 is required.
• Experience
  • Nine (9) years’ experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required.
  • Three (3) years of Linux and one (1) year of NiFi experience is desired.
• Education
  • Bachelor’s degree in a Technical, Math or Business discipline from an accredited college or University may be substituted for four (4) years’ experience.

Equal Employment Opportunity (EEO) remains a core value at DarkStar Intelligence LLC, reflecting our unwavering commitment to non-discrimination. We ensure that employment decisions are made solely based on an individual's abilities, skills, and qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other legally protected characteristic. Our Equal Employment Opportunity policy extends to all aspects of the employment process, including but not limited to recruitment, hiring, promotion, transfer, training, working conditions, compensation, benefits, termination, and all other employment conditions.

EEO Flyer: shorturl.at/abpNX

Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k), EAP, Legal, Paid time off, and Holidays.